Privacy Policy

Effective Date: 04/28/2026

Last Updated: 08/20/2026

Tompkins Leadership, LLC ("Tompkins Leadership," "I," "me," or "my") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how I collect, use, disclose, and protect your information when you visit TompkinsLeadership.com (the "Website") or engage my coaching, workshop, or consulting services (the "Services").

By using the Website or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website or Services.

1. Information I Collect

Information You Provide

I collect information you voluntarily provide when you:

  • Schedule a discovery call or other consultation

  • Contact me through forms, email, or other communication channels

  • Submit your information through a form or messaging feature on a third-party social media platform, including TikTok

  • Engage my coaching, workshop, or consulting services

  • Subscribe to communications or newsletters

  • Complete the Tompkins Leadership Assessment, a quiz, or other intake forms

  • Make payments for services

  • Participate in coaching sessions, workshops, or consulting engagements

This information may include: name, email address, phone number, mailing address, professional background, organizational affiliation, leadership challenges, goals, intake responses, quiz responses, assessment responses (including self-evaluations on identity, emotional intelligence, resilience, and leadership behaviors), session-related communications and notes, and payment information (processed directly by Stripe; I do not have access to or store your full payment card details).

Information Collected Through Social Media Platforms

I maintain a presence on LinkedIn, Instagram, Facebook, TikTok, X, and YouTube. Some of these platforms offer in-app features that allow you to send me your contact information directly, such as TikTok's Service+ contact form. If you use one of these features, the information you submit is collected and initially stored by that platform under its own privacy policy before it is transferred to my systems. I have no control over how a platform handles your information while it remains on that platform, and I encourage you to review the privacy policy of any platform through which you contact me.

Information you submit this way may include your name, email address, and your response to an open question about your current leadership challenges. I export this information and add it to my contact list, where it is handled in accordance with this Privacy Policy.

Information Collected Automatically

When you visit the Website, certain information may be collected automatically through cookies and similar tracking technologies, subject to the cookie preferences you select. This may include:

  • IP address and approximate geographic location

  • Browser type, version, and language

  • Operating system and device information

  • Pages viewed and navigation patterns

  • Time spent on pages

  • Referring website or source

  • Date and time of visits

This information is collected through Squarespace (website hosting) and Google Analytics (website analytics). Google Analytics uses cookies to generate reports about Website usage. Google's privacy policy is available at https://policies.google.com/privacy.

2. How I Use Your Information

I use the information I collect to:

  • Respond to inquiries and schedule appointments

  • Deliver coaching, workshop, and consulting services

  • Interpret assessments and track progress throughout engagements

  • Process payments securely through Stripe

  • Send appointment reminders and follow-up communications through Calendly

  • Send newsletters, educational content, and other email communications you have requested

  • Improve the Website and user experience

  • Improve and statistically validate my assessment instruments, using de-identified data as described in Section 7

  • Comply with legal obligations and enforce my rights

  • Protect against fraudulent, unauthorized, or illegal activity

I do not use your information for automated decision-making or profiling that produces legal effects or significantly affects you.

3. Email Communications

If you subscribe to my newsletter, complete a quiz or assessment, or submit your contact information through a form, I will send you email communications. These may include a newsletter, educational content, information about my services, and automated sequences of messages delivered over a period of days or weeks.

Some email content is tailored based on your responses. For example, if you complete a leadership quiz, the content you receive may reflect the result category your responses indicate. This tailoring is used only to make content more relevant to you. It does not produce legal effects and does not significantly affect you within the meaning of applicable data protection law.

Every marketing email includes an unsubscribe link and a valid physical postal address. You may unsubscribe at any time, or email seth@tompkinsleadership.com to be removed. Unsubscribing from marketing email does not affect communications necessary to deliver Services you have engaged.

4. Third-Party Service Providers

I use the following third-party services that may collect or process your data:

  • Squarespace: website hosting, content management, and basic analytics

  • Google Analytics: website usage analytics (Google's privacy policy: https://policies.google.com/privacy)

  • Calendly: scheduling and appointment reminders

  • Stripe: payment processing

  • Microsoft Teams: video conferencing for coaching sessions

  • Microsoft 365: email communication and file storage

  • Fillout: form and assessment collection, including the Tompkins Leadership Assessment, quizzes, and intake forms

  • Make.com: automated routing of form submissions between services

  • MailerLite: contact list management, newsletter delivery, and automated email sequences

  • TikTok: lead collection through in-app features during live broadcasts (TikTok's privacy policy: https://www.tiktok.com/legal/privacy-policy)

Each of these services has its own privacy policy and data handling practices, and I encourage you to review them. Where required by applicable law, I maintain data processing agreements with these providers that limit their use of your information to the purposes I have authorized.

5. How I Share Your Information

I do not sell, trade, rent, or share your personal information for monetary or other valuable consideration. I do not currently use your data for targeted advertising or third-party marketing. If this changes, I will update this Privacy Policy and honor the cookie and marketing preferences you have selected.

I may disclose your information in the following limited circumstances:

  • Service Providers: Information shared with third-party service providers listed above to the extent necessary to deliver Services.

  • Legal Compliance: When required by law, court order, subpoena, search warrant, or other valid legal process; to comply with regulatory requirements; or to respond to lawful requests from public authorities.

  • Protection of Rights: To enforce my Terms of Service, protect against fraudulent, abusive, or unlawful activity, or protect the rights, property, or safety of Tompkins Leadership, my clients, or others.

  • Vital Interests: When necessary to protect the vital interests of any person, including in situations involving risk of harm to self or others (subject to applicable mandatory reporting laws).

  • Business Transfers: In connection with a merger, acquisition, sale of assets, bankruptcy, or other business transaction, in which case the receiving entity will be bound by this Privacy Policy or will provide notice of any material changes.

  • Consent: With your explicit written consent for any other purpose.

6. Confidentiality

All coaching conversations and materials are treated as confidential. This commitment also extends to information you share before an engagement begins, including responses to discovery call requests, quiz and assessment questions, intake forms, and contact forms.

These commitments apply to information once it is in my possession. If you submit information through a third-party platform, that platform's own privacy practices govern its handling of your information while it remains on that platform, and I have no control over those practices.

I will not disclose the content of our sessions to any third party without your written consent, except in the following limited circumstances:

  • When required by law, including mandatory reporting obligations in cases involving abuse, neglect, or imminent danger to self or others

  • In response to a court order, subpoena, or other valid legal process

  • When necessary to defend against claims arising from the coaching relationship

  • With your written consent for testimonials, case studies, or referrals (anonymized unless you specifically authorize identification)

Coaching sessions are not recorded unless mutually agreed upon in advance and documented in writing. Coaching is a developmental relationship and is not a substitute for licensed mental health treatment, medical advice, legal counsel, or financial advice.

7. Data Retention

Client records. Session notes are retained for two years following the conclusion of your engagement and are then securely destroyed. Contact information, engagement records, and financial records are retained for the period required by applicable tax, accounting, and legal requirements, and in no event longer than seven years. I will preserve any records reasonably necessary to respond to a pending or reasonably anticipated claim, dispute, or legal proceeding until that matter is fully resolved. These periods match the retention terms in your signed coaching agreement.

Prospects and subscribers. If you provide your contact information but do not become a client, I retain that information for as long as you remain subscribed to my communications. I periodically review my contact lists and remove inactive contacts. You may request deletion at any time.

Assessment data used for research and validation. I may retain assessment and quiz responses in de-identified form, meaning stripped of your name, email address, and other information that identifies you, in order to study, improve, and statistically validate my assessment instruments. De-identified data is no longer personal information and may be retained indefinitely for this purpose. Because de-identified responses cannot be traced back to you, a deletion request removes your identifying information but does not require removal of de-identified responses already incorporated into a research dataset.

Website analytics. Analytics data is retained according to Squarespace and Google Analytics standard retention policies, typically between 14 and 26 months depending on the data type.

You may request deletion of your personal data at any time by emailing seth@tompkinsleadership.com. I will respond to verified deletion requests as promptly as reasonably possible and within the timeframes required by applicable law.

8. Data Security

I implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include the use of encrypted connections, reputable third-party providers, access controls, and limiting the information I collect to what is necessary.

However, no method of transmission over the Internet or electronic storage is completely secure. I cannot guarantee absolute security. In the event of a data breach affecting your personal information, I will notify affected individuals and applicable authorities as required by law.

9. Cookies and Tracking Technologies

The Website uses cookies and similar tracking technologies. When you first visit the Website, you will see a cookie banner allowing you to accept all cookies, decline all non-essential cookies, or manage your preferences by category. Non-essential cookies are set to off by default and are not enabled unless you choose to enable them.

Categories of cookies:

  • Necessary: required to enable core site functionality and to remember user preferences and choices, such as language preferences or customized settings. These are always on.

  • Performance and Analytics: provide quantitative measures of website visitors, allowing me to count visits and traffic sources in order to improve site performance.

  • Advertising: used by advertising companies to serve ads relevant to your interests. I do not currently use advertising cookies or serve interest-based advertising. This category appears in the cookie banner because it is available through my website platform. If I begin using advertising cookies, the preference you have selected will be respected.

You can manage cookies through:

  • The cookie banner shown on your first visit

  • The Manage Cookies option available from the banner

  • Your browser settings (each browser has different procedures)

  • Google Analytics opt-out tool: https://tools.google.com/dlpage/gaoptout

Some Website features may not function properly if cookies are disabled.

10. Your Privacy Rights

I extend the following rights to all individuals, regardless of where you live, and I honor requests to exercise them whether or not a specific law requires me to:

  • Right to Access: Request information about what personal data I hold about you

  • Right to Correction: Request correction of inaccurate or incomplete information

  • Right to Deletion: Request deletion of your personal information, subject to legal retention requirements and the de-identified research data described in Section 7

  • Right to Restrict Processing: Request limitation on how I process your data

  • Right to Data Portability: Request your data in a structured, machine-readable format

  • Right to Object: Object to certain types of processing

  • Right to Withdraw Consent: Withdraw consent for processing based on consent

  • Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights

  • Right to Opt Out of Marketing: Unsubscribe from non-essential communications

To exercise any of these rights, contact me at seth@tompkinsleadership.com. I will verify your identity before processing your request and respond within the timeframes required by applicable law.

If you are a resident of a jurisdiction with a comprehensive privacy law, including any US state, the European Union, the European Economic Area, the United Kingdom, or Canada, these rights are available to you in addition to any rights provided under the laws of your jurisdiction.

11. International Residents and Data Transfers

Tompkins Leadership operates from the United States. If you visit the Website or engage Services from outside the United States, your information will be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction.

European Union, European Economic Area, United Kingdom, and Switzerland

If you are located in one of these regions, you have rights under the General Data Protection Regulation, UK GDPR, or equivalent law, including access, rectification, erasure, restriction of processing, data portability, objection to processing, and the right to lodge a complaint with your local data protection authority.

Legal basis for processing: I rely on performance of a contract or pre-contractual measures to deliver coaching and consulting services and to schedule and conduct consultations; consent to send marketing email and to set non-essential cookies; legitimate interests to operate and secure the Website, to prevent fraud, and to improve my assessment instruments using de-identified data; and compliance with legal obligations to retain financial and tax records.

Transfers: Where personal data is transferred from these regions to the United States, I rely on appropriate safeguards, including Standard Contractual Clauses approved by the European Commission, or the EU-US Data Privacy Framework where the receiving provider is certified under it. You may request information about the safeguards applicable to a particular transfer by contacting me.

Canada

If you are located in Canada, I send commercial electronic messages only with your consent, whether express or implied under applicable law. I identify myself clearly in every message and provide a functioning unsubscribe mechanism that is honored promptly. You may withdraw consent at any time.

12. Children's Privacy

The Website and Services are not directed at individuals under the age of 18. I do not knowingly collect personal information from minors. If I become aware that I have collected information from a minor, I will delete it promptly. Parents or guardians who believe their child has provided information should contact me immediately.

13. Third-Party Links

The Website may contain links to third-party websites or services. I am not responsible for the privacy practices or content of these third parties. I encourage you to review the privacy policies of any third-party sites you visit.

14. Verification of Privacy Requests

When you make a request to exercise your privacy rights, I will verify your identity before processing the request. Verification may require providing information that matches what I have on file, such as your name, email address, and other identifying details. I cannot fulfill requests where identity cannot be reasonably verified.

15. Changes to This Privacy Policy

I may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or other factors. The updated version will be indicated by a revised "Last Updated" date at the top of this policy. Material changes will be communicated through a prominent notice on the Website or by email when feasible. Your continued use of the Website or Services after changes are posted constitutes acceptance of the updated Privacy Policy.

16. Relationship to Other Agreements

This Privacy Policy describes how I handle personal information. Your use of the Website is also governed by my Terms of Service. If you engage my Services as a client, the terms of your signed coaching agreement govern that engagement and control in the event of any conflict with this Privacy Policy or the Terms of Service.

17. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles, except where the laws of your jurisdiction require otherwise.

18. Severability

If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

19. Assignment

Tompkins Leadership, LLC may assign or transfer this Privacy Policy and its rights and obligations hereunder to any successor or affiliate. Any such successor will be bound by the terms of this Privacy Policy or will provide notice of any material changes.

20. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:

Tompkins Leadership, LLC
Email: seth@tompkinsleadership.com
Website: TompkinsLeadership.com

For privacy-specific inquiries, please use the subject line "Privacy Request" so your message can be processed promptly.