Privacy Policy
Effective Date: 04/28/2026
Last Updated: 04/28/2026
Tompkins Leadership, LLC ("Tompkins Leadership," "I," "me," or "my") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how I collect, use, disclose, and protect your information when you visit TompkinsLeadership.com (the "Website") or engage my coaching, workshop, or consulting services (the "Services").
By using the Website or Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website or Services.
1. INFORMATION I COLLECT
Information You Provide
I collect information you voluntarily provide when you:
Schedule a discovery call or other consultation
Contact me through forms, email, or other communication channels
Engage my coaching, workshop, or consulting services
Subscribe to communications or newsletters
Complete the Tompkins Leadership Assessment or other intake forms
Make payments for services
Participate in coaching sessions, workshops, or consulting engagements
This information may include: name, email address, phone number, mailing address, professional background, organizational affiliation, leadership challenges, goals, intake responses, assessment responses (including self-evaluations on identity, emotional intelligence, resilience, and leadership behaviors), session-related communications and notes, and payment information (processed directly by Stripe — I do not have access to or store your full payment card details).
Information Collected Automatically
When you visit the Website, certain information is collected automatically through cookies and similar tracking technologies, including:
IP address and approximate geographic location
Browser type, version, and language
Operating system and device information
Pages viewed and navigation patterns
Time spent on pages
Referring website or source
Date and time of visits
This information is collected through Squarespace (website hosting) and Google Analytics (website analytics). Google Analytics uses cookies to generate reports about Website usage. Google's privacy policy is available at https://policies.google.com/privacy.
2. HOW I USE YOUR INFORMATION
I use the information I collect to:
Respond to inquiries and schedule appointments
Deliver coaching, workshop, and consulting services
Interpret assessments and track progress throughout engagements
Process payments securely through Stripe
Send appointment reminders and follow-up communications through Calendly
Improve the Website and user experience
Comply with legal obligations and enforce my rights
Protect against fraudulent, unauthorized, or illegal activity
Communicate about services, programs, and content you've requested
I do not use your information for automated decision-making or profiling that produces legal effects or significantly affects you.
3. THIRD-PARTY SERVICE PROVIDERS
I use the following third-party services that may collect or process your data:
Squarespace — website hosting, content management, and basic analytics
Google Analytics — website usage analytics (Google's privacy policy: https://policies.google.com/privacy)
Calendly — scheduling and appointment reminders
Stripe — payment processing
Microsoft Teams — video conferencing for coaching sessions
Microsoft 365 — email communication and file storage
Each of these services has its own privacy policy and data handling practices. I encourage you to review them. These providers are contractually obligated to protect your information and use it only for the purposes I have authorized.
4. HOW I SHARE YOUR INFORMATION
I do not sell, trade, rent, or share your personal information for monetary or other valuable consideration. I do not use your data for targeted advertising or third-party marketing.
I may disclose your information in the following limited circumstances:
Service Providers: Information shared with third-party service providers listed above to the extent necessary to deliver Services.
Legal Compliance: When required by law, court order, subpoena, search warrant, or other valid legal process; to comply with regulatory requirements; or to respond to lawful requests from public authorities.
Protection of Rights: To enforce my Terms of Service, protect against fraudulent, abusive, or unlawful activity, or protect the rights, property, or safety of Tompkins Leadership, my clients, or others.
Vital Interests: When necessary to protect the vital interests of any person, including in situations involving risk of harm to self or others (subject to applicable mandatory reporting laws).
Business Transfers: In connection with a merger, acquisition, sale of assets, bankruptcy, or other business transaction, in which case the receiving entity will be bound by this Privacy Policy or will provide notice of any material changes.
Consent: With your explicit written consent for any other purpose.
5. COACHING CONFIDENTIALITY
All coaching conversations and materials are treated as confidential. I will not disclose the content of our sessions to any third party without your written consent, except in the following limited circumstances:
When required by law, including mandatory reporting obligations in cases involving abuse, neglect, or imminent danger to self or others
In response to a court order, subpoena, or other valid legal process
When necessary to defend against claims arising from the coaching relationship
With your written consent for testimonials, case studies, or referrals (anonymized unless you specifically authorize identification)
Coaching sessions are not recorded unless mutually agreed upon in advance and documented in writing. Coaching is a developmental relationship and is not a substitute for licensed mental health treatment, medical advice, legal counsel, or financial advice.
6. DATA RETENTION
I retain your contact information and coaching records for the duration of our engagement and for up to three years afterward for business continuity, tax, and legal purposes. After this period, I will delete or anonymize your information unless longer retention is required by law.
Website analytics data is retained according to Squarespace and Google Analytics standard retention policies, typically between 14 and 26 months depending on the data type.
You may request deletion of your personal data at any time by emailing seth@tompkinsleadership.com. I will respond to verified deletion requests within 30 days, subject to legal retention requirements.
7. DATA SECURITY
I implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encrypted communications, secure third-party providers, access controls, and limited data collection.
However, no method of transmission over the Internet or electronic storage is completely secure. I cannot guarantee absolute security. In the event of a data breach affecting your personal information, I will notify affected individuals and applicable authorities as required by law.
8. COOKIES AND TRACKING TECHNOLOGIES
The Website uses cookies and similar tracking technologies to enhance your experience and analyze Website usage. When you first visit the Website, you will see a cookie consent banner allowing you to accept or manage your cookie preferences.
Types of cookies used:
Essential cookies — required for Website functionality
Analytics cookies — help understand Website usage (Google Analytics, Squarespace)
Functional cookies — remember preferences and settings
You can manage cookies through:
The cookie consent banner on first visit
Your browser settings (each browser has different procedures)
Google Analytics opt-out tool: https://tools.google.com/dlpage/gaoptout
Some Website features may not function properly if cookies are disabled.
9. YOUR PRIVACY RIGHTS
Depending on your location, you may have the following rights regarding your personal information:
Right to Access: Request information about what personal data I hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information, subject to legal retention requirements
Right to Restrict Processing: Request limitation on how I process your data
Right to Data Portability: Request your data in a structured, machine-readable format
Right to Object: Object to certain types of processing
Right to Withdraw Consent: Withdraw consent for processing based on consent
Right to Non-Discrimination: Not be discriminated against for exercising your privacy rights
Right to Opt Out of Marketing: Unsubscribe from non-essential communications
To exercise any of these rights, contact me at seth@tompkinsleadership.com. I will verify your identity before processing your request and respond within the timeframes required by applicable law.
10. STATE-SPECIFIC PRIVACY RIGHTS
California Residents (CCPA/CPRA): California residents have additional rights including the right to know categories of personal information collected, the right to request deletion, the right to opt out of the sale or sharing of personal information (note: I do not sell or share personal information), and the right to non-discrimination. California residents may also designate an authorized agent to make requests on their behalf.
Indiana Residents (INCDPA): As of January 2026, Indiana residents have rights under the Indiana Consumer Data Protection Act, including rights of access, correction, deletion, portability, and opt-out of certain processing activities.
Other US State Residents: Residents of Virginia, Colorado, Connecticut, Utah, Texas, Florida, Oregon, Montana, Iowa, Tennessee, and other states with comprehensive privacy laws have similar rights under their respective state laws. To exercise these rights, contact me at seth@tompkinsleadership.com.
11. EUROPEAN UNION AND UNITED KINGDOM RESIDENTS
If you are located in the European Union, the European Economic Area, or the United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR) and UK GDPR.
Legal basis for processing: I process your personal data based on (a) your consent, (b) the necessity of processing for the performance of a contract or pre-contractual measures, (c) compliance with legal obligations, or (d) my legitimate interests in operating my business.
Your rights include access, rectification, erasure, restriction of processing, data portability, objection to processing, and the right to lodge a complaint with your local data protection authority.
To exercise these rights or for questions about GDPR compliance, contact me at seth@tompkinsleadership.com.
12. INTERNATIONAL DATA TRANSFERS
Tompkins Leadership operates from the United States. If you visit the Website or engage Services from outside the United States, your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your jurisdiction. By using the Website or Services, you consent to such transfers.
13. CHILDREN'S PRIVACY
The Website and Services are not directed at individuals under the age of 18. I do not knowingly collect personal information from minors. If I become aware that I have collected information from a minor, I will delete it promptly. Parents or guardians who believe their child has provided information should contact me immediately.
14. THIRD-PARTY LINKS
The Website may contain links to third-party websites or services. I am not responsible for the privacy practices or content of these third parties. I encourage you to review the privacy policies of any third-party sites you visit.
15. VERIFICATION OF PRIVACY REQUESTS
When you make a request to exercise your privacy rights, I will verify your identity before processing the request. Verification may require providing information that matches what I have on file, such as your name, email address, and other identifying details. I cannot fulfill requests where identity cannot be reasonably verified.
16. CHANGES TO THIS PRIVACY POLICY
I may update this Privacy Policy from time to time to reflect changes in business practices, legal requirements, or other factors. The updated version will be indicated by a revised "Last Updated" date at the top of this policy. Material changes will be communicated through a prominent notice on the Website or by email when feasible. Your continued use of the Website or Services after changes are posted constitutes acceptance of the updated Privacy Policy.
17. LIMITATION OF LIABILITY
The Website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Tompkins Leadership, LLC makes no warranties regarding the accuracy, completeness, reliability, or availability of any information on the Website.
Coaching, workshop, and consulting services are professional development services and are not a substitute for medical advice, psychological counseling, mental health treatment, legal advice, financial advice, or any other licensed professional services. If you are experiencing a mental health crisis or have medical concerns, please contact a qualified licensed professional.
To the fullest extent permitted by law, Tompkins Leadership, LLC and its representatives shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of the Website or Services.
18. DISPUTE RESOLUTION
Any disputes arising from this Privacy Policy, the Website, or the Services shall first be addressed through good-faith informal negotiation. If informal resolution is unsuccessful, disputes shall be resolved through binding arbitration administered by the American Arbitration Association under its Commercial Arbitration Rules, conducted in Hamilton County, Indiana, except where prohibited by applicable law.
You waive the right to participate in any class action, class arbitration, or other representative proceeding, except where such waiver is prohibited by law.
19. GOVERNING LAW AND JURISDICTION
This Privacy Policy is governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles. Subject to the dispute resolution provisions above, any judicial proceedings shall be brought exclusively in the state or federal courts located in Hamilton County, Indiana.
20. SEVERABILITY
If any provision of this Privacy Policy is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.
21. ASSIGNMENT
Tompkins Leadership, LLC may assign or transfer this Privacy Policy and its rights and obligations hereunder to any successor or affiliate. Any such successor will be bound by the terms of this Privacy Policy or will provide notice of any material changes.
22. CONTACT INFORMATION
If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact:
Tompkins Leadership, LLC
Email: seth@tompkinsleadership.com
Website: TompkinsLeadership.com
For privacy-specific inquiries, please use the subject line "Privacy Request" so your message can be processed promptly.