Terms of Service

Effective Date: 08/20/2026

Last Updated: 08/20/2026

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of TompkinsLeadership.com (the "Website") and any content, assessments, quizzes, newsletters, or free resources made available through it. By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. About Tompkins Leadership

The Website is operated by Tompkins Leadership, LLC ("Tompkins Leadership," "I," "me," or "my"), an Indiana limited liability company providing leadership coaching, workshop, and consulting services.

3. Eligibility

The Website and Services are intended for individuals 18 years of age or older. By using the Website, you represent that you are at least 18 years old and have the legal capacity to enter into these Terms.

4. Relationship to Other Agreements

These Terms govern your use of the Website and any free resources made available through it.

Nothing on the Website constitutes an offer to sell coaching, workshop, or consulting services. If you engage me as a client, that engagement is created only by a separate written agreement signed by both parties, and that agreement governs the engagement. In the event of any conflict between these Terms and a signed client agreement, the signed agreement controls with respect to that engagement.

My Privacy Policy, available at TompkinsLeadership.com/privacy-policy, describes how I collect and handle personal information and is incorporated into these Terms by reference.

5. Intellectual Property

All content on the Website is owned by Tompkins Leadership, LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. This includes but is not limited to:

  • The LEAD Method (Locate, Excavate, Action, Define)

  • The TRUTH Process (Track, Root, Untrue, Turn, Hold)

  • The Tompkins Leadership Blueprint

  • The Tompkins Leadership Assessment, including all items, scoring methodology, result frameworks, and underlying data structure

  • All written content, articles, newsletters, videos, images, graphics, audio, downloadable materials, and course or session materials

  • The Tompkins Leadership name, logo, and the tagline "Stop Performing. Start Leading."

Nothing in these Terms transfers any ownership interest in the foregoing to you.

6. Limited License

Subject to your compliance with these Terms, I grant you a limited, revocable, non-exclusive, non-transferable license to access and view Website content for your own personal, non-commercial use.

You may not, without my prior written permission:

  • Reproduce, distribute, publicly display, or publicly perform Website content

  • Create derivative works based on my frameworks, methodologies, assessments, or materials

  • Use my frameworks, methodologies, assessments, or materials in your own coaching, consulting, training, or educational practice, whether or not for compensation

  • Sell, license, or sublicense any content or materials

  • Remove or alter any copyright, trademark, or proprietary notice

  • Use automated means to scrape, crawl, or harvest Website content, or use Website content to train any machine learning or artificial intelligence system

  • Use my name, marks, or content in a way that suggests endorsement, affiliation, or certification that does not exist

Sharing a link to Website content, or quoting a brief excerpt with attribution, is permitted and encouraged.

7. Assessments, Quizzes, and Results

The Tompkins Leadership Assessment, any quiz offered on the Website, and any resulting profile, score, or category are developmental and reflective tools intended to support self-awareness and coaching conversation.

They are not psychometrically validated instruments. They are not diagnostic. They do not measure, assess, or indicate any psychological, psychiatric, medical, or clinical condition, and they must not be used to make hiring, promotion, termination, placement, compensation, or other employment decisions.

Results are based entirely on self-reported responses and reflect how you described yourself at a point in time. You should not rely on any result as a substitute for evaluation by a qualified, licensed practitioner.

8. User Submissions

When you submit information through a form, quiz, assessment, contact feature, or social media platform, you represent that the information is accurate and that you have the right to provide it.

You retain ownership of what you submit. You grant me a limited license to use your submission for the purpose of responding to you, delivering Services, and improving and validating my materials and assessment instruments in de-identified or aggregated form.

I will not publish, quote, or attribute your submission publicly without your written consent. Where you consent to a testimonial or case study, it will be anonymized unless you specifically authorize identification.

9. Email Communications and Electronic Notices

By subscribing to a newsletter, completing a quiz or assessment, or submitting your contact information, you consent to receive email communications from me. Every marketing email includes an unsubscribe link. You may withdraw consent at any time.

You further consent to receive notices, disclosures, and other communications from me electronically, and you agree that electronic delivery satisfies any legal requirement that such communications be in writing.

10. Scheduling and Payment

The Website does not process purchases. No payment is collected through the Website, and submitting a form or booking a call does not create a paid engagement or a payment obligation.

Consultations are scheduled through Calendly, subject to any cancellation or rescheduling notice communicated at the time of booking.

If you decide to engage my services, I will send you a written agreement and, following execution, a secure payment link issued through Stripe. Pricing, payment schedules, refund terms, cancellation policies, and rescheduling terms are set out in that signed agreement, not in these Terms. I do not receive or store your full payment card details.

11. Prohibited Conduct

You agree not to:

  • Use the Website for any unlawful purpose or in violation of these Terms

  • Attempt to gain unauthorized access to any portion of the Website or its systems

  • Interfere with, disrupt, or impose an unreasonable load on the Website

  • Transmit any virus, malware, or other harmful code

  • Impersonate any person or misrepresent your affiliation with any person or entity

  • Submit false, misleading, or fraudulent information

  • Harass, abuse, threaten, or harm any person through the Website or related communications

12. Third-Party Links and Services

The Website may link to or rely on third-party websites and services, including Squarespace, Calendly, Stripe, Fillout, MailerLite, and social media platforms. I do not control these services and am not responsible for their content, availability, terms, or privacy practices. Your use of a third-party service is governed by that service's own terms.

13. No Professional Advice

Coaching, workshop, and consulting services are professional development services.

They are not, and are not a substitute for, medical advice, psychological or psychiatric care, mental health treatment, therapy, counseling, legal advice, financial or investment advice, tax advice, or any other licensed professional service.

I am not a licensed therapist, psychologist, physician, attorney, or financial advisor, and nothing on the Website or in any Service creates such a relationship.

If you are experiencing a mental health crisis, thoughts of harming yourself, or a medical emergency, contact emergency services or a qualified licensed professional immediately.

14. No Guarantee of Results

Coaching outcomes depend on many factors outside my control, including your own effort, circumstances, organizational context, and willingness to act on what surfaces in the work.

I make no representation, warranty, or guarantee regarding any specific outcome, result, promotion, income, performance improvement, or change in circumstance. Any examples, testimonials, or descriptions of client experience are illustrative and are not a promise that you will experience similar results.

15. Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT, ASSESSMENTS, QUIZZES, AND FREE RESOURCES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY LAW, I DISCLAIM ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

I MAKE NO WARRANTY THAT THE WEBSITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS, OR THAT ANY CONTENT IS ACCURATE, COMPLETE, RELIABLE, OR CURRENT.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, TOMPKINS LEADERSHIP, LLC AND ITS MEMBERS, OFFICERS, EMPLOYEES, CONTRACTORS, AND REPRESENTATIVES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, LOST DATA, BUSINESS INTERRUPTION, OR LOSS OF GOODWILL, ARISING OUT OF OR RELATING TO YOUR USE OF THE WEBSITE, ANY ASSESSMENT OR QUIZ RESULT, OR ANY FREE RESOURCE, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR ANY OTHER THEORY, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY LAW, MY TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, OR ANY FREE RESOURCE SHALL NOT EXCEED ONE HUNDRED DOLLARS ($100.00). LIABILITY ARISING FROM A PAID COACHING, WORKSHOP, OR CONSULTING ENGAGEMENT IS GOVERNED BY THE LIMITATION OF LIABILITY PROVISION IN YOUR SIGNED CLIENT AGREEMENT.

ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE WEBSITE MUST BE BROUGHT WITHIN ONE (1) YEAR OF THE DATE THE CLAIM AROSE. YOU WAIVE ANY STATUTE OF LIMITATIONS TO THE CONTRARY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR THE SHORTENING OF LIMITATIONS PERIODS, SO SOME OF THE ABOVE MAY NOT APPLY TO YOU.

17. Indemnification

You agree to indemnify, defend, and hold harmless Tompkins Leadership, LLC and its members, officers, employees, contractors, and representatives from any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys' fees, arising out of or relating to your use of the Website, your violation of these Terms, your violation of any applicable law, or your infringement of any third-party right.

18. Dispute Resolution

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT.

This Section 18 applies only to disputes arising from your use of the Website. Disputes arising from a signed client agreement are governed by the dispute resolution provisions of that agreement.

Informal Resolution First. Before initiating any formal proceeding, you agree to contact me at seth@tompkinsleadership.com and attempt in good faith to resolve the dispute informally for a period of at least thirty (30) days.

Binding Arbitration. If informal resolution is unsuccessful, any dispute arising out of or relating to these Terms or the Website shall be resolved through binding arbitration administered by the American Arbitration Association under its Consumer Arbitration Rules, conducted in Hamilton County, Indiana, or by videoconference at the election of either party.

Right to Opt Out. You may opt out of this arbitration agreement by sending written notice to seth@tompkinsleadership.com within thirty (30) days of first accepting these Terms. Your notice must include your name, email address, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other provision of these Terms.

Small Claims Exception. Either party may bring an individual action in small claims court instead of arbitration if the claim qualifies.

Injunctive Relief Exception. Either party may seek injunctive or other equitable relief in court to protect intellectual property rights or confidential information.

Class Action Waiver. You and I agree that any proceeding will be conducted only on an individual basis and not as a class, collective, consolidated, or representative action.

Consumers Outside the United States. If you are a consumer resident in the European Union, the European Economic Area, or the United Kingdom, this Section 18 does not apply to the extent it conflicts with mandatory consumer protection law in your jurisdiction, and you retain the right to bring proceedings in the courts of your country of residence.

19. Governing Law and Jurisdiction

These Terms are governed by and construed in accordance with the laws of the State of Indiana, without regard to its conflict of law principles. Subject to Section 18, any judicial proceedings shall be brought exclusively in the state or federal courts located in Hamilton County, Indiana. This provision does not deprive a consumer of the protection of mandatory law in their country of residence.

20. Termination

I may suspend or terminate your access to the Website at any time, with or without notice, for any reason, including violation of these Terms.

The following sections survive termination: Section 5 (Intellectual Property), Section 7 (Assessments, Quizzes, and Results), Section 8 (User Submissions), Sections 13 through 19, and Sections 22 through 24.

21. Changes to These Terms

I may update these Terms from time to time. The updated version will be indicated by a revised "Last Updated" date. Material changes will be communicated through a prominent notice on the Website when feasible. Your continued use of the Website after changes are posted constitutes acceptance of the updated Terms.

22. Severability and Waiver

If any provision of these Terms is found invalid, illegal, or unenforceable, the remaining provisions continue in full force and effect. My failure to enforce any provision is not a waiver of that provision or any other.

23. Entire Agreement

These Terms, together with the Privacy Policy and any signed client agreement, constitute the entire agreement between you and Tompkins Leadership, LLC regarding the Website and supersede all prior understandings.

24. Contact

Tompkins Leadership, LLC
Email: seth@tompkinsleadership.com
Website: TompkinsLeadership.com